Carecall

Carecall is a leading provider of Employee Assistance Programmes across Ireland and Great Britain. Carecall is a wholly owned subsidiary of the Northern Ireland Association for Mental Health and provides support to many public, private and voluntary sector organisations.

Carecall can assist you in enhancing the psychological wellbeing of your staff, thus improving performance, efficiency and reducing absenteeism, staff turnover and grievances. This results in a more healthy and resilient workforce, therefore improving productivity and increasing your company's competitive edge.

Carecall's Counselling Solutions

Carecall offers 24 hour telephone with follow-on face-to-face counselling services. The counselling is totally independent and confidential and is provided by highly professional counsellors experienced in dealing with workplace issues.

Carecall's Unique Selling Points:

1. Guaranteed appointment to meet with a face-to-face counsellor within 3 working days;
2. Counselling within local, discreet and neutral environments;
3. Senior corporate staff member allocated to service and manage your company account;
4. All companies receive regular clear and professional statistical reports, usually quarterly, highlighting uptake of the service and providing all relevant pre-agreed information
5. Carecall has over 10 years' experience in providing Specialist EAP programmes to meet the changing needs of companies across all business sector.

Other Carecall Solutions

Carecall Consultants assist companies in the development of a comprehensive stress management strategy, which can include a Stress Audit and the development and implementation of a Mental Health in the Workplace Policy.

Carecall Training Solutions

Carecall Training is provided by a team of qualified and experienced training consultants who tailor courses to meet the needs identified by companies. Examples of courses include:
- Personal Stress Management - Suitable for any staff member;
- Managing Workplace Stress - Equips managers to identify and
effectively deal with stress in their staff.

Carecall Specialist Solutions

Carecall has a range of specialist solutions including:

- Critical Incident Response - a comprehensive package involving a preventative element as well as a responsive one available to organisations who regularly face traumatic incidents as part of their work; Carecall provides both group and individual debriefing services;

- Mediation - A service provided by qualified and professional Mediators which allows disputing parties to evaluate their particular situation, state their case and frame their issues into an agenda for discussion as to how they could resolve their dispute and make their own agreement.

- Carecall Clinical Psychology Team - available for professional assessments and qualified in specialist therapeutic techniques.