| Is Workplace Counselling Successful?
A major new study by Professor John McLeod of the University of Abertay,
Dundee, shows that counselling can reduce levels of stress in the workplace
by more than 50 per cent.
Professor McLeod says that after Workplace Counselling:
- Levels of work-related symptoms return to the normal range for more
than half of all clients
- Levels of sickness and absence ALSO fall by between 25-50%.
(In one 1998 study by Professor Cary Cooper of the University of Manchester
Institute of Science and Technology, the rates of sickness/absence actually
fell by an average of 60 per cent).
- Levels of job commitment and satisfaction ALSO rise.
- Levels of substance abuse are reduced.
Stress needs defining - a life without any stress is actually called
death! But 'overstress' is demonstrably destructive. It's not just stress
that can be treated by workplace counselling though. Workplace counselling
is effective in relieving the symptoms of both anxiety AND depression.
In fact, Professor McLeod found that people who need workplace counselling
show signs of psychological distress equivalent to that found in out-patient
psychiatric hospitals.
Workplace Counselling is valued by staff;
- The majority of those who use workplace counselling say they are
"highly satisfied" with it.
- The same number would use the service again (if necessary) and would
recommend it to their colleagues.
Some useful facts about Counselling;
- Counselling helps people respond differently and quickly to stressfull
or anxiety-creating situations.
- All styles of counselling turn out to be helpful. It is more important
to see a well-trained practitioner than opt for one particular approach.
- Professor McLeod's report suggests that successful results can be
achieved after as little as 3-8 sessions of counselling.
AND Workplace counselling covers its financial costs.
"This report by Professor McLeod not only demonstrates the positive
emotional outcomes but also makes a first-rate business case. For
every $1 spent through Employee Assistance Programmes (EAPs) on workplace
counselling - between $6-10 was being saved for our Company with the workforce
receiving the direct benefit. I believe that we are a far more
efficient organisation with counselling in place through the use of EAP"
Dr Mike Doig, Medical Director Chevron (Europe); Member of the UK
Offshore Health Advisory Committee.
"However much we try to minimise sources of stress in the workplace
and however much we work to improve employees' resilience to pressure,
we cannot influence what happens to our people outside the workplace and
we have to acknowledge that there will always be some people who will
need help.
The provision of counselling services through an Employee Assistance
Programme ensures that our staff always has somewhere to turn when life's
pressures start to build up. Whether the primary source of stress lies
within or outside the workplace, its early resolution will facilitate
a rapid return to productivity by removing the distraction and worry caused
by the unresolved problem".
Dr Marian Roden, Senior Medical Director, Corporate Health Management,
SmithKline Beecham, UK
Technical note: the British Association for Counselling and Psychotherapy
report on 'Counselling in the Workplace - The Facts' by Professor John
McLeod of the University of Abertay, Dundee, examines over 80 separate
studies, published and unpublished, spanning a period between 1954 and
2000 reflecting the experiences of more than 10,000 clients who have made
use of workplace counselling.
The 108 page report can be obtained from Book Sales at;
BACP
1 Regent Place
Rugby
CV21 2PJ
Price: £18, p&p free.

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